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| About Purchasing Agent > Purchasing Agent FAQ > Cross-border purchase of Chinese goods I am worried that there is a problem with the goods or the delivery service, will you be responsible for these cases?

As mentioned above, Greetbuy not only completes the act of purchasing, but also provides strong after-sales guarantee services, including product quality and logistics issues.

 

We will not put the responsibility on the seller and logistics company like the general platform, we are the friends that customers can rely on, we exclusively provide 7x9 hours customer service, professional customer service team will seriously follow up any problem for you until your problem is solved, customer first is our purpose.