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About Purchasing Agent
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Purchasing Agent Service
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Usual Way of Handling Defective Products/Products with Quality Issues and the Dispute
Examples, Responsibilities and Disputes Solution for Defective Products/Products with Quality Issues:
| Common Issues | Cases | Solution |
| Clothes with untrimmed thread heads, or unnoticeable stains |
The shirt has a stain in an unobvious spot, as shown below:
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After receiving your request, the shopping agent will negotiate with the seller for return/exchange, but the final result is subject to the seller’s decision. |
| Slight color deviations between the product photo and actual photo |
Images provided by Greetbuy are intended for quality control use. Color deviations in a product may be a result of differences in the lighting, angle, equipment, or screen resolution. Please see the examples below:
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| Discounted damaged goods |
This is usually indicated in the product descriptions, as seen below:
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| Slight adjustments in logos or tags for different product batches |
Products of different batches may have slight adjustments made in their logos, as shown below:
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Estimation 
English / USD 
